![]() ![]() It is an efficient and easy to use platform. ![]() Vantaggi: I started using Spiceworks in the cloud and then copied the database and importing it to our VM and lost nothing. User responsibility shifted to reporting IT issues using email and overall satisfaction improved and service impacting issues due to weaknesses in infrastructure, bad procedures or mislaid processes were identified by the ticketing system and corrected. ![]() ![]() Commenti: Starting a new role in the organization that had no Help Desk and no history or structure Spiceworks proved to be the single biggest one thing that could be done right that would yeild improved IT services to the organization. ![]()
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